e-commentary

. . .

A          “That is correct.”

P          “So I drive from my home near Raleigh to the airport and then fly sitting in a middle seat to Kuala Lampur International and wait for seven hours and then fly to Kathmandu International and sit for ten hours and then fly to Timbuktu International Airport and then I arrive.  That is the best you can do under the mileage program.”

A          “That is correct.”

P          “I get it.  I had to accumulate a lot of miles and then the available routes entail enduring all kinds of miles in the air on inconvenient routes with long delays between flights.”

A          “That is correct.”

P          “So that is why they call it a mileage program.”

A          “That is correct.”

P          “That is the best itinerary to get to Durham Airport.”

A          “That is correct.  Would you like the available flights from Ft. Worth to Dallas?  In August, we can route you through Antarctica.”

. . .

P          “The president of the airline is a Harvard MBA and a sociopath who makes 120 million a year and could not make a HO gauge train in his den run on time.” 

A          “That is correct.” 

. . .

P          “You are required to read from a script and stay on message.” 

A          “That is correct.” 

. . .

[See the “e-ssay” at An Airline (Partial) Survival Guide (January 24, 2005).]

Bumper sticker of the week:

“Remember, we are not happy until you are not happy.”  Today’s Airline. 

This entry was posted on August 19, 2013 at 10:43 am and is filed under Aviation, Market Solutions, Markets. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.